How Fulfillment by Amazon works

Already selling on Amazon?
New to Amazon?

How it works

With these quick and simple steps, FBA can help eliminate your fulfillment headaches and help you scale your business.

1. Set up FBA.

If you already have a Selling on Amazon account, add FBA to your account. If you don't have a Selling on Amazon account, get started today.

2. Create your product listings.

Add your products to the Amazon catalog one at a time, in bulk, or by integrating your inventory-management software with Amazon's API.

3. Prepare your products.

Make sure your products are "e-commerce ready," so they can be safely and securely transported all the way into a customer's hands. Need supplies? Get Amazon preferred prep and shipping supplies delivered to your door.

4. Ship your products to Amazon.

Create your shipping plans, engage discounted partner carriers, and ship and track your shipments to Amazon fulfillment centers. Amazon's online seller tools can help you through the process.

5. Customers order your products, and Amazon picks, packs, and ships them.

Prime customers get fast, free shipping on your products, and all customers can qualify for FREE shipping on eligible orders. Amazon fills those orders quickly and efficiently using our advanced, web-to-warehouse, high-speed picking and sorting system. Customers receive tracking information from Amazon.

6. Amazon provides customer support on products you sell.

Our world-class customer-service team manages customer inquiries, refunds, and returns for orders on Amazon marketplaces, 24 hours a day, seven days a week.

7. Make the most of FREE One-Day Shipping.

We’ve taken delivery to the next level with Amazon Prime FREE One-Day Shipping. Maintain the target inventory levels flagged in the Restock Report to increase your chances of offering One-Day delivery.
New to selling on Amazon? Sign up here