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Contact Us

Have a question or want to learn more about how Amazon can help you build your business? Simply enter your information in the fields below and we will follow up with you shortly. If you are an existing seller on Amazon and have a question, contact seller support (Seller Central login required).

Please Note: All new Selling on Amazon subscriptions include access to sell on Amazon.com, Amazon.ca, and Amazon.com.mx. Fees, available product categories, and selling requirements may vary between the three marketplaces.

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Program information

What program are you contacting us about? *
Do you have an Amazon Seller Account? *
Amazon Seller Account Help
You indicated you already have a seller account on Amazon. Please login to your seller account and use one of the following links to submit your request:
Click here to get help using your seller account (Can't log in, Need help, How do I get paid, Adding inventory, Working with orders, etc.)
Click here to get help with logging in to Seller Central
Click here to request approval to sell in an approval-required category
Click here to request a UPC exemption for your products
You indicated you already have a seller account on Amazon.
Please click here to login to your seller account submit your request.

If you want to sell your professional services such as Assembly, Handyman, House Cleaning and more, please use a new email that's not associated with any existing Amazon Seller account to apply on this page.
If you want to sell your professional services such as Assembly, Handyman, House Cleaning and more, please fill out the application form on this page.
What is your Seller name?
What is the email address associated with your Seller account?*
What can we help you with?*
What can we help you with?*
Primary Product
Estimated Annual On-line Revenue *
Select Service Category *
Main product category*
* Categories Requiring Approval
Open Categories and Categories requiring approval
Please review the Automotive & Powersports category requirements before submitting your request
1. Sellers must have either an independent website that can be reviewed or be an existing Seller on the Profesional selling plan with an account in good standing.
2. Automotive & Powersports products must be listed using the manufacturer's UPC code when the manufacturer uses UPCs.
3. Sellers must conduct proper research to ensure that their listings of Automotive & Powersports products comply with applicable local, state,federal and international laws and regulations.
4. All refurbished Automotive & Powersports products must be warranted by the manufacturer or remanufacturer. Sellers must disclose the warranty type for each Refurbished product they list, indicating whether it is a manufacturer's warranty or their own warranty.
5. All listing data and images must be suitable for all ages and appropriate for our global community. Listing data and images may not depict or contain nudity or pornographic, obscene or offensive items
6. Images must have white backgrounds and cannot contain inset images, watermarks, or unauthorized content.
Please review Clothing & Accessories category requirements before submitting your request
1. Sellers must provide a website or image hosting site with product images that can be reviewed to be considered for approval to sell on Amazon.
2. Clothing & Accessories products from major brands must be listed using the manufacturer's UPC code.
3. All Clothing & Accessories products must be new. We do not allow any used products.
4. All products must be authentic. We do not allow any counterfeit, replica, or knock-off products.

Product images must adhere to Clothing Store Image Standards:
Required:
• All color variations must include a "child SKU main image" representative of that specific color.
• Images uploaded must be at least 1001px on the longest size. Images can be up to 3000px on the longest side and must be 2560px on the longest side to take full advantage of our zoom capability.
• Each image should be tightly cropped to optimize the customer's ability to evaluate the item.
• Images should not be visibly marked with watermarks, color palettes, or text.
• Background must be white, with image being of high quality and truly representative of the product being sold.
• Main image must be of a single product, not stacks or images containing multiple products.
• Main parent and child images must be on model or flat.
• Alternate images can be different angles or views, swatches, etc., but must adhere to the same image quality and size guidelines.
• Sellers are responsible for the quality of all images they upload, even if the seller has obtained the images from an outside source.

Prohibited
• Brand tags or packaging in any of the images
• Images of second hand or slightly used products
• Borders, watermarks, text, or other decorations
• Sketches or digitally created images of the product; use real images only
• Images on mannequin
• Colored backgrounds or lifestyle pictures
• Other products, items, or accessories that are not part of the product listing; only include exactly what the customer is buying
• Image place holders (such as, "temporary image" or "no image available")
• Images containing graphs of product ratings
• Promotional text such as "sale" or "free ship" (use the Manage Promotions tool instead)
• Size charts, delivery zone maps, or any graphic not related to the product

All listing data and images must be suitable for all ages and appropriate to our global community. Listing data and images may not depict or contain nudity or pornographic, obscene, or offensive items.
Please review the Entertainment Collectibles category requirements before submitting your request
• Sellers must be on the Professional selling plan.
• Images must comply with our image guidelines and be at least 500px on the longest size.
• Current sellers must have an order defect rate below 0.75%.
• All products listed must be authentic, and a majority of products must be authenticated or graded by one or more of the companies listed below
• List of authenticators and graders includes: Professional Sports Authenticator (PSA), Autograph Pros, R.E.A.L, Seller.
Please review Grocery & Gourmet Food category requirements before submitting your request
1. Seller must sell on Amazon as a Pro Merchant.
2. Seller must provide us with acceptable documentation and other information we request about the products you intend to sell. After you request approval to sell in the Grocery & Gourmet Food category, we will contact you with additional information.
3. All Grocery & Gourmet Food products must be new. We do not allow any used products.
Please review Health & Personal Care category requirements before submitting your request
All Health & Personal Care products must be new. We do not allow any used products.
Note: We are not currently approving new sellers for the Historical & Advertising Collectibles category. If you would like to be notified when this category begins accepting new sellers, submit your information using this form.
Please review Historical & Advertising Collectibles category requirements before submitting your request
Sellers must meet the requirements listed below in order to be eligible to apply to sell products in the Historical & Advertising Collectibles category.

Meeting these requirements does not guarantee that Amazon will grant approval for selling in these categories:

1. Sellers in the Historical and Advertising Collectibles must be on the Professional Selling Plan.
2. Current Amazon sellers must have an order defect rate below 0.75%.
3. All products listed must be original and vintage (20 years or older); modern reproductions may not be sold in the 4. Historical & Advertising Collectibles category.
4. Sellers must comply with Amazon’s Product Image Requirements and Restricted Products policies.
Please review Luggage & Travel Accessories category requirements before submitting your request
1. Luggage & Travel Accessories products from major brands must be listed using the manufacturer's UPC code.
2. All Luggage & Travel Accessories products must be new. We do not allow any used products.
3. All products must be authentic. We do not allow any counterfeit, replica, or knock-off products.

Product images must adhere to Clothing Store Image Standards:
Required:
• All color variations must include a "child SKU main image" representative of that specific color
• Images uploaded must be at least 1001px on the longest size. Images can be up to 3000px on the longest side and must be 2560px on the longest side to take full advantage of our zoom capability.
• Each image should be tightly cropped to optimize the customer's ability to evaluate the item.
• Images should not be visibly marked with watermarks, color palettes, or text.
• Background must be white, with image being of high quality and truly representative of the product being sold.
• Main image must be of a single product, not stacks or images containing multiple products.
• Alternate images can be different angles or views, swatches, etc., but must adhere to the same image quality and size guidelines.
• Sellers are responsible for the quality of all images they upload, even if the seller has obtained the images from an outside source.

Prohibited:
• Brand tags or packaging in any of the images
• Images of second hand or slightly used products
• Borders, watermarks, text, or other decorations
• Sketches or digitally created images of the product; use real images only
• Colored backgrounds or lifestyle pictures
• Other products, items, or accessories that are not part of the product listing; only include exactly what the customer is buying
• Image place holders (such as, "temporary image" or "no image available")
• Images containing graphs of product ratings
• Promotional text such as "sale" or "free ship" (use the Manage Promotions tool instead)
• Size charts, delivery zone maps, or any graphic not related to the product

All listing data and images must be suitable for all ages and appropriate to our global community. Listing data and images may not depict or contain nudity or pornographic, obscene, or offensive items.
Please review Sexual Wellness category requirements before submitting your request
1. Sellers must provide a website or image hosting site with product images that can be reviewed to be considered for approval to sell on Amazon.
2. Sexual Wellness products must be from major brands and must be listed using the manufacturer's UPC code.
3. All products must be new. We do not allow any used products.
4. All products must be authentic. We do not allow any counterfeit, replica or knock-off products.
5. Sellers must follow all published listing guidelines in Seller Central
6. Sellers must follow image guidelines:

• All images must have white background
• No human models permitted
• Must display the actual product
• Cannot display nudity, even if it is on the product packaging
Please review Shoes, Handbags & Sunglasses category requirements before submitting your request
1. Sellers must provide a website or image hosting site with product images that can be reviewed to be considered for approval to sell on Amazon.
2. Shoes, Handbags & Sunglasses products from major brands must be listed using the manufacturer's UPC code.
3. All Shoes, Handbags & Sunglasses products must be new. We do not allow any used products.
4. All products must be authentic. We do not allow any counterfeit, replica, or knock-off products.

Product images must adhere to Shoes, Handbags & Sunglasses standards:
Required:
• Images must be of the shoe only and not the shoe in or near a shoe box
• Only one shoe per image
• Pure white background
• Main image should be at a three-quarters view, from slightly above, with the toe of the shoe facing right or left
• Images uploaded must be at least 1001px on the longest size
• Images must be in color, not black and white
• Images must show the entire shoe, be tightly cropped, and have the shoe represent 80% of the image area
• All color variations must include a "child SKU main image" representative of that specific color.
• Images should not be visibly marked with watermarks, color palettes, or text.
• Alternate images can be different angles or views, swatches, etc., but must adhere to the same image quality and size guidelines
• Sellers are responsible for the quality of all images they upload, even if the seller has obtained the images from an outside source

Prohibited:
• Brand tags or packaging
• Second hand or slightly used products
• Borders, watermarks, text, or other decorations
• Sketches or digitally created images of the product; real images only
• Colored backgrounds or lifestyle pictures
• Mannequins
• Other products, items, or accessories that are not part of the product listing; only include exactly what the customer is buying
• Images containing multiple products
• Image placeholders (such as, "temporary image" or "no image available")
• Graphs of product ratings
• Promotional text such as "sale" or "free ship" (use the Manage Promotions tool instead)

All listing data and images must be suitable for all ages and appropriate to our global community. Listing data and images may not depict or contain nudity or pornographic, obscene, or offensive items
Note: We are not currently approving new sellers for the Sports Collectibles category. If you would like to be notified when this category begins accepting new sellers, submit your information using this form.
Please review Sports Collectibles category requirements before submitting your request
1. Sellers must sell on Amazon as a Pro Merchant.
2. Images should be at least 500px on the longest size.
3. The majority of selection has been authenticated or graded by one or more of the authentication companies or official licensees listed below.
4. All of the products are authentic. Counterfeit, replica or and knock-off products are prohibited on Amazon.com.

List of authenticators includes: Ace Authentic, Beckett Grading Services, Frameworth, Grey Flannel, Highland Mint, Icon Sports Memorabilia, James Spence Authentication, MeiGray Group, Major League Baseball, Mounted Memories Authentication, NFL Players Inc., Panini Authentic, Professional Sports Authenticator (PSA), PSA/DNA Authentication Services, Steiner Sports, Topps Collectibles, Tristar Authentic, Upper Deck Authenticated.

List of grading companies includes: Ace Authentic, Beckett Grading Services, Frameworth, Highland Mint, Icons Sports Memorabilia, James Spence Authentication, Major League Baseball, Mounted Memories, NFL Players Inc., Panini Authentic, Professional Sports Authenticator (PSA), PSA/DNA Authentication Services, Steiner Sports, Topps Collectibles, Tristar Authentic, Upper Deck Authenticated.
Please review Watches category requirements before submitting your request
• Sellers must provide a website or image hosting site with product images that can be reviewed to be considered for approval to sell on Amazon.
• Watches products from major brands must be listed using the manufacturer's UPC code.
• All products must be new. We do not allow any used products.
• All products must be authentic. We do not allow any counterfeit, replica or knock-off products.
• Sellers must disclose whether or not their watches carry a manufacturer’s warranty. Watches not covered by a manufacturer’s warranty will be covered by the Amazon watch warranty, provided by Asurion.
• Images must have white backgrounds and cannot contain inset images, watermarks, or unauthorized content.
• All listing data and images must be suitable for all ages and appropriate for our global community. Listing data and images may not depict or contain nudity or pornographic, obscene or offensive items.
Estimated Annual On-line Revenue *
Number of products you sell*
Condition type of your products*
Do you have UPC/EAN for your products?*
Number of products without UPCs/EANs:*
Brand names without UPC/EANs:*
Tell us about your website*

Company and Contact Information

First name*
Last name*
Company name*
Company website*
Country*
Telephone*
Email*
Comments and/or details*