Amazon Renewed

Sell certified refurbished, pre-owned and open-box products
to millions of customers on Amazon

Grow your business by selling on Amazon Renewed

On Amazon Renewed, you can sell high-quality like-new products (refurbished, pre-owned, and open-box) to millions of Amazon’s customers worldwide. You can sell on Amazon Renewed if you meet our performance bar and can supply quality products that have been tested and certified to work and look like new.
  • Products sold by you on Amazon Renewed have been tested and certified to look and work like new

  • Your refurbishment process typically includes a diagnostic test, replacement of any defective parts, a thorough cleaning and inspection process, and repackaging where applicable

  • You ship products with relevant accessories as expected for a new product, and the product is backed by a minimum 90-day limited warranty

Why sell on Amazon Renewed?

Be part of an
exclusive program

Only Sellers that meet our quality criteria and can consistently supply like-new products are permitted to sell on Amazon Renewed

Sell to millions of
loyal customers

Enjoy high customer trust due to the stringent customer satisfaction goals that are in place to measure seller performance

Leverage Amazon's trusted e-commerce capabilities

Amazon's selling tools and fulfilment capabilities enables you to sell like new products to customers across Amazon’s global marketplaces

Grow your
refurbished business

Grow your sales by selling certified refurbished, pre-owned, and open-box products - Our top sellers grew their refurbished business significantly in 2016

What can you sell?

To qualify as a seller of certified refurbished, pre-owned and open-box products, you need to adhere to our product quality policies and warranty requirements for these products and meet our performance bar. Once you qualify, you can sell high-quality like-new products at great prices to our customers in the following categories:

Certified Refurbished Laptops & Computers
Laptops & Computers
Certified Refurbished Mobiles & Smartphones
Smartphones
Certified Refurbished Tablets
Tablets
Certified Refurbished Cameras
Cameras
Certified Refurbished Video Game Consoles & Accessories
Video Game Consoles
Certified Refurbished Audio Equipment & Headphones
Headphones & Audio
Certified Refurbished Television Sets & Home Cinema
Television Sets
Certified Refurbished Office Equipment
Office Equipment
Certified Refurbished Home & Industrial Tools
Home & Industrial Tools
Certified Pre-Owned Watches
Watches
Certified Refurbished Home Appliances
Home Appliances
Certified Refurbished Kitchen Appliances
Kitchen Appliances
Certified Refurbished Automotive Parts
Automotive parts
Certified Refurbished Outdoor and Sporting goods
Outdoor & Sports
Certified Refurbished Musical Instruments
Musical Instruments

How can you start selling?

1

Register to be a seller on Amazon

You need to first be a registered seller on Amazon to be able to sell certified refurbished, pre-owned and open-box products on Amazon Renewed.

If you are new to selling on Amazon, simply apply with your email address below and we will also help you set up your selling account.

  • Increased exposure for your products on Amazon.co.uk and Amazon's other European marketplaces

  • Storage and picking & packing of your products when customers order them (on or off Amazon)

  • Shipping of your products to the customer including fast delivery option for Amazon Prime members, Free Delivery by Amazon and expedited shipping options on eligible orders

  • Customer service in the local language and returns handling for sales on Amazon.co.uk

  • Export & delivery of your items purchased on your home marketplace anywhere in the EU

2

Qualify to sell on Amazon Renewed

To qualify to sell certified refurbished, pre-owned and open-box products on Amazon Renewed, we require details of your experience selling like-new products.

Apply with your email address below and we will get back to you with the qualification requirements.


You need to provide proof of high-quality products and meet the following criteria to qualify to sell:

  1. You can supply invoices showing qualifying refurbished purchases in the previous 90 days from the date of the application.
     
  2. Your can provide detailed photographs proving that your supplied products are refurbished to work and look like new.
     
  3. Your company provides a minimum 1-year warranty from date of purchase on all of your Certified Refurbished products.
     
  4. If you are an existing Seller on Amazon, you have an Order-Defect-Rate (ODR) of 0.8% or less trailing 90 days.

Sign-up with your email address and we will get back to you with detailed qualification requirements.

3

Start selling and grow your business

Once your application is approved, you can start selling by listing your certified refurbished, pre-owned, and open-box products or adding your offers to existing listings.

When customers order, you can either fulfill them on your own or use Fulfilment by Amazon.

How can you start selling?

1. Register to be a seller on Amazon

You need to first be a registered seller on Amazon to be able to sell certified refurbished, pre-owned and open-box products on Amazon Renewed.

If you are new to selling on Amazon, send us your details below and we will also help you set up your selling account.

2. Qualify to sell on Amazon Renewed

To qualify to sell on Amazon Renewed, we require details of your experience selling like-new products.

You need to meet the following criteria to qualify:

  1. You can supply invoices showing a minimum of 500 refurbished units OR a total value of $50,000 in qualifying refurbished purchases in the previous 90 days from the date of the application. Items with a selling price of $15 or less do not count towards the 500 refurbished units. You may black-out either the unit or dollar amount on the invoices, but not both.
  2. If you are an existing seller on Amazon, we require an ODR of 0.8% or less, with a minimum 700 orders in the trailing 90 days.
  3. If you want permission to list factory refurbished items (with no manufacturer warranty) you need to submit a minimum of 8 images of a sample unit for product and packaging review (box in which the product will ship, inside packaging and padding, product from top and bottom, product from all four sides).
  4. Your company provides a minimum 90-day warranty on all of your Certified Refurbished products
  5. Your refurbished selection includes products that are not Apple or Samsung products, or factory-refurbished computers (with no manufacturer warranty). To maintain a high customer experience bar, we are no longer accepting Apple or Samsung refurbished resellers or factory-refurbished computer resellers.

3. Start selling and grow your business

Once your application is approved, you can start selling by listing your certified refurbished, pre-owned and open-box products or adding your offers to existing listings.

When customers order, you can either fulfill them on your own or use Fulfilment by Amazon.

Apply with your active email address below to get detailed requirements for qualifying for the programme.

Want to be a Certified Refurbished Seller on Amazon?

You need to meet the following criteria to be considered for the programme:

  1. You are a high-volume refurbished Seller. You can supply invoices showing a minimum of 500 refurbished units OR a total value of £35,000 in qualifying refurbished purchases in the previous 90 days from the date of the application. You may black out either the unit or pound amount on the invoices, but not both.
     
  2. Your products are refurbished to work and look like new by you or a third-party refurbisher. You are required to submit a minimum of 10 images of a sample unit for product and packaging review: 1) Box in which the product will ship, 2) Box in which the product is housed (inside the shipping box) — white or brown box, 3) Picture of product inside the box (with packaging), 4,5) Product pictures from the top and bottom, 6–9) Product picture from all four sides, and 10) picture of warranty card that will be provided to customers.
     
  3. Your company provides a minimum 1-year warranty, in addition to the buyer's statutory rights, from the date of purchase on all of your Certified Refurbished products.
     
  4. If you are an existing Seller on Amazon, or once you start selling on Amazon, you have an Order-Defect-Rate (ODR) of 0.8% or less trailing 90 days.

 

If you are able to meet the above mentioned criteria, send us your details by clicking on the button below or email us-cr-onboarding@amazon.com with the above documentation attached along with your full name and phone number with country code. You will receive a reply once your application is approved, usually within 14 business days.


If you do not meet the above qualification requirements, you can still list your products on standard ASINs under the "Used" condition.

We look forward to helping you sell certified refurbished, pre-owned and open-box products.

Sincerely,
The Amazon Renewed team.